Position: IT Support Analyst
Location: Kelana Jaya
Employment Type: 6-Month Contract
Salary: RM5,000 – RM6,000
Working Hours - Monday to Friday, 9:00 AM – 6:00 PM
Job Responsibilities
- Support day-to-day IT infrastructure, user devices, and software applications.
- Perform IT project implementation tasks according to specifications, quality standards, and project deadlines.
- Assist the Project Manager with PMO administrative activities.
- Analyze, cleanse, and migrate data for new system implementations.
- Provide first-level support by responding to user enquiries and resolving known technical issues.
- Coordinate and follow up with vendors for issues requiring external support.
- Troubleshoot, install, and configure hardware and software for network, server, and end-user devices.
Requirements
- Bachelor's Degree in Information Technology or a related field.
- Microsoft certification is an added advantage.
- Knowledge of:
- Microsoft 365
- SQL
- Power BI
- Client/Server hardware and software
- IT infrastructure, networking, firewall, and security
- Experience supporting IT infrastructure and business applications is preferred.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good communication, collaboration, and time management skills.
- Proactive, self-motivated, and able to work independently.
Pay: RM5,000.00 - RM6,000.00 per month
Education:
Experience:
- Microsoft SQL Server: 4 years (Required)
- Power BI: 4 years (Required)
- IT infrastructure, networking, firewall, and security : 4 years (Required)
Work Location: In person