Work from Home Order Operations Manager Jobs, in Grand Trade Star Limited - Ricebowl

About Us

KLARSTEIN (Berlin Brands Group) has been designing, producing, and selling products in the areas of Home Appliances, Garden & Living, and Consumer Electronics since 2005 and is now one of Europe’s leading digital companies with 500 employees.

As we continue to strengthen our supply chain capabilities and drive operational excellence, we are looking for an experienced Order Operations Manager (f/m/x) to lead and optimise our end-to-end order management process.

About The Role

As Order Operations Manager, you will own and improve the operational flow of purchase orders from creation through supplier confirmation, shipment readiness, consolidation, and inbound delivery. You will lead the ordering team, ensure strong execution across daily operations, and collaborate closely with internal and external stakeholders to maintain product availability, improve visibility, and reduce operational risk.

This role requires a strong operator with experience in ERP-driven order management, ideally SAP S/4HANA, although candidates with experience in other ERP systems are also welcome. You will also play a key role in managing the consolidation of goods in China and supporting the implementation and adoption of our purchase order management tool.

We are looking for someone who is highly analytical, a natural problem solver, open-minded, and passionate about continuous improvement.

What You Will Do

End-to-End Order Operations Management

• Own and manage the end-to-end purchase order process from order creation to inbound delivery.

• Generate, review, and release purchase orders based on demand forecasts, inventory requirements, and supply plans.

• Review and adjust order quantities where required to support inventory targets, shipment efficiency, and cost optimisation.

Supplier Order Execution

• Follow up on order confirmations, production status, shipment readiness, and delivery timelines.

• Work with suppliers to align on the most effective order quantities and shipment timing.

China Consolidation and Shipment Readiness

• Coordinate the consolidation of goods in China to support efficient shipment planning and on-time departures.

• Liaise with suppliers, consolidation partners, freight forwarders, and internal logistics teams to ensure cargo readiness and accurate shipment execution.

• Support container utilisation and shipment consolidation planning to improve freight efficiency and reduce cost.

Issue Resolution and Risk Management

• Proactively identify and resolve order-related issues, including delays, short shipments, documentation discrepancies, and quality concerns.

Systems, Tools, and Process Improvement

• Work with SAP S/4HANA and/or other ERP systems to manage order workflows, data accuracy, and operational controls.

• Support the implementation, rollout, and continuous improvement of the purchase order management tool.

• Identify opportunities to improve operational efficiency, visibility, and accuracy through process improvement initiatives.

Team Leadership and Cross-Functional Collaboration

• Lead, coach, and develop the ordering team to ensure strong performance and high-quality execution.

• Collaborate closely with supply planning, sourcing, quality, accounting, inbound shipping, and other key stakeholders.

KPI Management and Reporting

• Develop, monitor, and improve key operational KPIs, including order accuracy, supplier confirmation lead time, on-time shipment, on-time delivery, and supplier performance.

• Prepare regular reports and performance updates for internal stakeholders.

What We Are Looking For

• Bachelor’s degree in Supply Chain, Business, Operations, Procurement, or a related field.

• Minimum 5 years of experience in order management, supply chain operations, procurement operations, supply planning, or a related field.

• Proven experience in managing operational order flows in an international sourcing environment.

• Strong understanding of purchase order processes, supplier follow-up, and inbound supply chain coordination.

• Experience leading or coordinating teams in a fast-paced operational environment.

• Strong analytical skills with the ability to turn data into actions and operational improvements.

• Strong problem-solving skills with a hands-on and proactive approach.

• Excellent communication, stakeholder management, and negotiation skills.

• Highly organised, detail-oriented, and able to manage multiple priorities effectively.

• Open-minded, adaptable, and comfortable working in a dynamic environment.

• Demonstrated commitment to continuous improvement and operational excellence.

Preferred Experience

• Experience with SAP S/4HANA is highly preferred; experience with other ERP systems is also welcome.

• Experience with purchase order management tools, workflow systems, or system implementation projects.

• Experience managing supplier shipments, cargo readiness, and/or goods consolidation in China or Asia.

• Strong Excel and reporting capabilities, with experience in KPI tracking and performance analysis.

• Experience in e-commerce, consumer goods, or international sourcing environments would be an advantage.

What We Offer

• 5-day work week with flexible working hours

• Weekly work-from-home benefit

• 13th-month double pay

• Medical and hospitalization scheme

• International corporate culture with a dynamic working environment

• Staff development through training programs and performance reviews

• The opportunity to collaborate with highly skilled and dedicated colleagues who celebrate success together through regular company events

Ready for Your Next Chapter?

If you are an operationally strong, analytical, and improvement-driven supply chain professional who enjoys solving problems and leading teams in a fast-moving international environment, we would love to hear from you.

Apply now and become part of one of Europe’s leading e-commerce businesses.

Grand Trade Star Ltd
(Member of Berlin Brands Group)
Unit 01-02, 11/F, 909 Cheung Sha Wan Road, Cheung Sha Wan, Kowloon, HK
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