Purpose of the role:
Under the guidance of more senior planning personnel, this position is responsible for performing technical, professional and analytical work as well as day-to-day activities related to CPC and CPSS planning and scheduling, including using a scheduling software system.
Working Relationships:
Internal: All Department and branches.
External: Vendor/Supplier, Bank Negara Malaysia and Consultants if engaged on Project work.
Key Accountabilities:
- Assists with developing plans for CPC and CPSS team via further discussion and meeting amongst your team.
- Manage information flow in a timely and accurate manner.
- Applies knowledge of databases to track, maintain and records of stops, geo-coordinates, amenities, and use reasoning skills to identify and correct data as needed.
- Maintains route profile and performance data using complex spreadsheets.
- Collects and record route compliance data using appropriate software, prepare compliance reports as required.
- Monitors and evaluates on-time performance data, propose schedule adjustments as needed.
- Researches complaints, problems and prepare responses and report for management, including composing correspondence.
- Daily update of operation.
Formal Education:
- Possess at least a Bachelor’s Degree or Professional Degree in any related field.
Experience:
- At least 1 years of working experience in operations or related field.
- Fresh graduates are welcome to apply.
- Required Skills: Microsoft Excel and/or Google Sheet.
Personal Qualities:
- Able to work in a team environment.
- Able to work as well as teams’ activities, document in a concise manner.
- Able to present solution in written and oral reports.
- Good analytical and problem solving skills.
- Able to plan own work as team’s activities, document in a clear and concise manner.
- Possess an excellent spoken and written English with high initiatives and positive attitude.
- Customer-facing and allied to strong operational discipline, with responsibility for driving the business in a fresh and innovative direction.
- Ability to think strategically and act tactically. Comfortable in day-to-day operations and willing to "dive deep" when necessary.
Job Types: Permanent, Fresh graduate
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person