Mansalin Education Hiring! Full Time Operational Senior Executive in Selangor, Earn up to MYR 2,600 - Ricebowl

Job Summary: The Operations Senior Executive is responsible for overseeing and optimizing daily business operations to ensure maximum productivity and efficiency. In this role, you will monitor workflows, identify operational bottlenecks, and implement strategic improvements. As a senior member of the team, you will also cross-collaborate with various departments and guide junior staff to maintain high service delivery standards.

Key Responsibilities:

• Workflow Optimization: Analyze existing operational processes and implement best practices to improve productivity, reduce turnaround time, and lower costs.
• Daily Oversight: Supervise day-to-day operational activities, ensuring all tasks align with company policies and meet Key Performance Indicators (KPIs).
• Cross-Departmental Collaboration: Act as a key liaison between operations, logistics, customer service, and management to ensure seamless communication and execution.
• Reporting & Analytics: Track, compile, and analyze operational data to prepare weekly/monthly performance reports for management review.
• Team Leadership: Provide guidance, training, and support to junior executives and operational staff to foster a high-performing work environment.
• Issue Resolution: Act as the first point of contact for complex operational issues, troubleshooting problems efficiently to minimize business disruption.

Job Requirements:

• Bachelor’s Degree in Business Administration, Operations Management, or a related field.
• Minimum 3–5 years of working experience in an operational or supervisory role.
• Strong leadership, problem-solving, and decision-making capabilities.
• Excellent data analytical skills with proficiency in Microsoft Excel or project management tools (e.g., Trello, Asana, ERP systems).
• Exceptional communication and interpersonal skills in English.

Pay: From RM2,600.00 per month

Benefits:

• Free parking

Work Location: In person