GR8 RETAIL GROUP SDN BHD Hiring! Retail Assistant in Federal Territory, Earn up to MYR 1,800 - Ricebowl

Job Description – Retail Assistant

Position: Retail Assistant
Department: Retail Operations
Reports To: Store Supervisor / Outlet Head

Job Summary

The Retail Assistant is responsible for providing excellent customer service, maintaining store presentation, handling cashier duties, and ensuring shelves are well-stocked and organized. The role requires assisting customers with book selections, promoting products, and supporting daily bookstore operations.

Key Responsibilities

Customer Service

• Greet and assist customers in a friendly and professional manner.
• Recommend books, gifts, stationery, and other products based on customer needs.
• Respond to customer inquiries and resolve basic concerns promptly.

Sales & Cashiering

• Process sales transactions accurately using the POS system.
• Handle cash, credit card, e-wallet, and other payment methods.
• Promote ongoing promotions, membership programs, and new arrivals.
• Achieve sales targets and contribute to store performance.

Merchandising & Stock Management

• Replenish stock on shelves and display areas.
• Ensure books and products are arranged neatly and according to planograms.
• Conduct stock counts and assist with inventory management.
• Report low stock levels, damaged items, and discrepancies to supervisors.

Store Operations

• Maintain cleanliness and tidiness of the store at all times.
• Assist in receiving and checking deliveries.
• Support store events, promotions, and special sales activities.
• Follow company SOPs, policies, and safety procedures.

Requirements

• Minimum SPM or equivalent qualification.
• Previous retail experience is an advantage, preferably in bookstores or specialty retail.
• Good communication and interpersonal skills.
• Customer-oriented with a positive attitude.
• Able to work on weekends, public holidays, and shift schedules.
• Basic computer and cashiering skills.
• Ability to work independently and as part of a team.

Key Competencies

• Customer Service Excellence
• Communication Skills
• Teamwork
• Attention to Detail
• Time Management
• Sales and Product Knowledge
• Problem Solving

Working Conditions

• Retail store environment.
• Standing for extended periods.
• Handling stock replenishment and light lifting duties when required.

WORKING LOCATION:DESTINA PUTRAJAYA

Pay: From RM1,800.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Work Location: In person