Remote Freelance Customer Support Executive (JA)
Flexible Remote Work | Performance-Based Earnings | No Experience Required
Location: Remote (Work from Anywhere)
Estimated Monthly Earnings: MYR 1,500 – MYR 3,000+ (based on workload and performance)
Join Our Client Success Support Team
We are looking for Customer Support Executives (JAs) to support our Client Success Team (CST) with essential administrative tasks that help our students secure career opportunities.
The majority of the work involves building targeted email contact lists through online research. Depending on business needs, you may also assist with creating, editing, and formatting CVs/Resumés and Cover Letters.
This role is ideal for individuals who are detail-oriented, comfortable working independently, and able to follow clear instructions accurately.
What You'll Be Doing
Your primary responsibilities may include:
- Research and compile targeted email contact lists
- Verify and organize contact information accurately
- Create and maintain project records
- Edit and format CVs/Resumés
- Draft and edit Cover Letters
- Support the Client Success Team with ad-hoc administrative tasks
What Success Looks Like
- Delivering accurate, high-quality email lists within required timelines
- Following instructions carefully and consistently
- Maintaining strong attention to detail
- Producing professional and error-free documents
- Contributing to successful student placements and opportunities
Why Join Us?
- Fully remote freelance opportunity
- Flexible working hours
- No prior experience required
- Performance-based earning potential
- Opportunity to develop research, administration, and professional writing skills
Work Arrangement
- Freelance / Independent Contractor position
- No fixed working hours
- Complete projects according to assigned deadlines
- Minimum commitment of 20 projects per month to remain an active team member
- No notice period required
Compensation
- US$7 per completed list of 100 email contacts
- US$3 bonus for every confirmed student opportunity generated from your work
- Expected completion time: 100-email list (within 4 hours), 200-email list (within 8 hours)
- CV/Resumé Creation or Editing: US$3 per document
- Cover Letter Creation or Editing: US$3 per document
Payment Schedule
- Payments are processed on the 15th of the following month
- Example: Work completed from 1–30 June will be paid on 15 July
Typical earnings: Many active freelancers earn around US$500 per month, with higher earning potential depending on project volume and performance.
Who We're Looking For
You may be a great fit if you:
- Have strong attention to detail
- Are comfortable following written instructions
- Possess good written English skills
- Can work independently and manage deadlines
- Are reliable, organised, and proactive
- Have a nursing or medical background (preferred but not required)
No prior experience is necessary.
Requirements
- Good command of English
- Reliable internet connection
- Ability to complete tasks accurately and on time
- Comfortable using online tools and conducting internet research
Ready to get started? Apply today and become part of a growing team helping students unlock new career opportunities.
Pay: RM1,500.00 - RM3,000.00 per month
Application Question(s):
- Please rate your English writing ability from 1–10 (1 = Basic, 10 = Excellent).
- Please rate your English speaking ability from 1–10 (1 = Basic, 10 = Excellent).
- Do you have any education, training, or work experience in Nursing or Healthcare?
Language:
Work Location: Remote