- Ipoh Perak Malaysia
Working Location
Job Description
Responsibilities
- Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
- Creates a positive team atmosphere among Team Members.
- Maintains records of staff periodic manner and operating costs.
- Provides feedback and coaching to the Team regularly.
- Understands building capability through Cross training
- Treats all Team Members fairly, with respect.
- Sets high standards for appropriate team behaviour on shift.
- Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
- Handle guest complaints in restaurants.
- Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
- Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
- Check the quality of deliveries of fresh food and baked goods.
- Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
- Arrange for maintenance and repair of equipment and other services.
- Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
- Ensures new products are executed properly the following roll-out.
- Is capable of handling irate customers with a friendly/calm attitude.
- Ensures product quality and great service.
- Responsible for achieving the budget revenue.
- Shows enthusiasm about guest within the restaurant.
- Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
- Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.
- Assist in planning regular and special event Menu.
- Attend all statutory & universal training required.
- Comply with the number of hours training both universal & department training.
- Conduct department training in the section.
- Perform any others duties as required by the Management.
*preferably from hotel background
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
Education:
Experience:
Work Location: In person
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