Agensi Pekerjaan Two95 International SDN. BHD. Hiring! Work from Home Interpretation Support - Mandarin Speaker in , Earn up to MYR 5,000 - Ricebowl

Designation: Associate – Interpretation Support

Work Location: Work From Home

Relevant Experience: 0 to 5 years

Preferred Experience

• Interpretation / Translation
• Healthcare Industry
• Media / Journalism
• BPO / Contact Center / Customer Service

Qualifications

• High School Graduate, Diploma, or Bachelor’s Degree
• Comparable professional experience may also be considered

Job Summary / Overview

This position provides accurate, real-time over-the-phone consecutive interpretation in a first-person style. The

interpreter facilitates communication between English speakers and Mandarin/Cantonese speakers across

various industries.

Language Proficiency (Read / Write / Speak)

• Mandarin / Cantonese: Strong speaking, reading, and comprehension
• English: Minimum B2+ / C1 level (advanced fluency required)

Working Hours

• Night shift: 9 PM – 6 AM / 10 PM – 7 AM
• 5 days per week (Saturday & Sunday off)

Salary & Allowances

• Basic salary: RM 3,500 – 4,500
• WIFI Allowance: Applicable as per policy
• Fixed Night Shift Allowance: RM 25/night × 22 working days = RM 550
• Performance Incentive: Based on performance
• Total All-Inclusive Salary: RM 5,000+

Benefits (Tech Mahindra)

• In-patient Medical: Up to USD 80,000 per individual (self, spouse, children)
• Out-patient Medical: Up to USD 250 per claim per individual (15% co-payment)
• Optical Benefit: Up to USD 120 per individual (after 1 year)
• Dental: Tooth extraction/filling up to USD 500 per year; Scaling up to USD 50/year (after 90 days)
• Annual Leave: 10 days for first 2 years, 12 days after 2 years (prorated)
• Medical Leave: 14 days per labor law Bereavement Leave: 3 working days for immediate family
• Maternity Leave: 98 consecutive days
• Paternity Leave: 7 days

Key Responsibilities and Accountabilities

• Provide accurate, meaning-for-meaning consecutive interpretation over the phone
• Interpret across sectors including medical, insurance, finance, and emergency services
• Manage tone, pace, and professionalism during live calls
• Adhere to interpreter protocols, confidentiality, and ethical standards
• Maintain neutrality and avoid personal opinions or additions
• Attend required training, QA reviews, and coaching sessions
• Handle urgent or sensitive calls with composure
• Ensure compliance with privacy and data protection standards

Knowledge, Skills, and Abilities

• Fluency in Mandarin/Cantonese and English (B2+/C1)
• Excellent listening and interpretation accuracy
• Strong cultural awareness and linguistic sensitivity
• Ability to work independently and follow established protocols
• High attention to detail and commitment to confidentiality

Job Type: Contract

Pay: RM4,500.00 - RM5,000.00 per month

Work Location: Remote