Hyatt Regency Kuantan Resort Hiring! Full Time Lifeguard in Pahang, Earn up to MYR 2,000 - Ricebowl

Lifeguard

Customer Service

• Provides the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division.
• Ensures all associates provide a courteous and professional service at all times.
• Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
• Maintains positive guest and colleague interactions with good working relationships.

Operational

• To assist in the smooth and efficient operation of the pool area as per the standards laid down.
• To maintain vigilance and observe pool activities responding to situations as they occur.
• Must be completely conversant with first aid & life saving techniques.
• To contribute to the spa sales
• To provide a courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance.
• To perform all duties and tasks in the assigned Place of Work to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
• To be entirely flexible and adept to rotate within the different sub departments of the Spa or any other Department of the hotel as assigned.
• To be fully conversant with all services and facilities offered by the hotel.
• To perform opening and closing procedures established for the Place of Work as assigned.
• To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
• Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• Realize that his/her primary role is to be of service to the guest and that their needs & safety come first.
• Must impart correct information & advise the guest on the various services/activities in the resort.
• Must keep all areas clean at all time.
• Must be attentive and alert for any signs from the guest.

Job Types: Full-time, Permanent

Pay: From RM2,000.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person