10 GRAM RESTAURANT Hiring! Full Time Outlet - Assistant Manager in Negeri Sembilan, Earn up to MYR 2,600 - Ricebowl

Outler Manager/Assistant Manager - 10Gram & 10Pots Nilai

• Plan, supervise and control various operations, working closely and supporting the restaurant manager.
• Anticipate guests’ needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction.
• Constant effective communication with managers and supervisors regarding any guest or staff issues.
• Encourage and motivate staff with a positive attitude.
• Operate POS (point of sale) and maintain security of system.
• Follow the correct cash up and management of bills and house accounts, including cash and credit card transactions.
• Manage waiters, barman and runners by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner.
• Maintain excellent product knowledge.
• Ensure all front of house staff adhere to the ‘company code of conduct’ and ‘standard operating procedures’.
• Monitor staff closely to identify any transgressions throughout service so that these can be addressed immediately.
• Monitor staff service levels to establish any areas that require attention or further training and provide training where required.
• Ensure the correct set up for functions and bookings for the day.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,600.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person