全职 Credit Control Executive 工作, Sarawak 公司招聘中 - Ricebowl

We are looking for a responsible and result-oriented Credit Control Executive to manage overdue accounts, follow up on customer repayments, and maintain healthy collection performance.

我们正在寻找一位积极负责、具备良好沟通能力的信用控制专员，负责跟进逾期账户、协助客户还款安排及维护公司收款表现。

• Follow up with customers on overdue accounts via phone calls, WhatsApp, SMS, and emails.
  通过电话、WhatsApp、短信及电邮跟进逾期客户账户。

• Negotiate repayment arrangements and monitor payment commitments.
  与客户协商还款方案并跟进付款承诺。

• Ensure monthly collection targets are achieved.
  确保完成每月回款目标。

• Update collection records and customer communication logs.
  更新催收记录及客户沟通资料。

• Review aging reports and monitor delinquent accounts.
  审查账龄报告并监控逾期账户。

• Prepare collection reports and status updates.
  编制催收报告及进度更新。

• Escalate difficult cases to management when necessary.
  必要时将复杂个案提交管理层处理。

• Handle customer enquiries related to outstanding payments.
  处理客户有关欠款及还款事项的咨询。

• Maintain professional and positive customer relationships.
  维持专业及良好的客户关系。

• Minimum SPM, Diploma or Degree in any field.
  至少拥有SPM、文凭或学士学位。

• Fresh graduates are encouraged to apply.
  欢迎应届毕业生申请。

• Experience in credit control, debt collection, banking, finance, or customer service will be an added advantage.
  具备信用控制、催收、银行、金融或客服经验者优先考虑。

• Good communication and negotiation skills.
  具备良好的沟通及谈判能力。

• Able to work independently and under pressure.
  能独立工作并承受工作压力。