- Kuala Lumpur Federal Territory Malaysia
Hapag-Lloyd AG Hiring! Work from Home Coordinator Sales Coordination in Federal Territory - Ricebowl
Coordinator Sales Coordination
Hapag-Lloyd AG
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Job Description
Responsibilities
Description
Administrative support position for sales execution by providing administrative and operative support duties.
CorporateDescription
Hapag-Lloyd is one of the worldâ€s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide . With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU , we keep global trade moving reliably every day.
Our global network spans 140 countries , 400 offices , and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
Our global network spans 140 countries , 400 offices , and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
Your Journey, Our Horizon
OrganizationDescription
Competitive salary and performance-based incentives
We offer market-aligned compensation with opportunities for merit-based reviews, 13th month salary and performance bonuses where components would vary based on local market practices and legal requirements.
Competitive leave entitlements
Including annual leave, medical leave, and other statutory leaves as applicable in your country of employment.
Healthcare coverage
Medical insurance and Flexible benefits to support your physical and mental wellbeing. Coverage will vary based on local market practices.
Career mobility and Learning and development support
Access to learning resources (like LinkedIn Learning), professional development programs and internal mobility programs to support your development across teams, functions, and geographies.
Employee recognition and wellness initiatives
Initiatives include wellness programmes, employee recognition programme, and engagement activities to foster a positive work environment.
Work from Home arrangements
Depending on nature of role; hybrid work arrangements are available with minimum 3 days in office and up to 2 days work from home schedules to support work-life integration with some variations based on local market conditions.
Commitment to sustainability and social impact
We are dedicated to responsible business practices, with ongoing efforts in environmental sustainability and community engagement through corporate social responsibility programmes.
Diversity, equity and inclusion
We are proud to be an inclusive employer, committed to building a diverse workforce and creating a workplace where all employees feel respected, supported, and empowered to thrive.
We offer market-aligned compensation with opportunities for merit-based reviews, 13th month salary and performance bonuses where components would vary based on local market practices and legal requirements.
Competitive leave entitlements
Including annual leave, medical leave, and other statutory leaves as applicable in your country of employment.
Healthcare coverage
Medical insurance and Flexible benefits to support your physical and mental wellbeing. Coverage will vary based on local market practices.
Career mobility and Learning and development support
Access to learning resources (like LinkedIn Learning), professional development programs and internal mobility programs to support your development across teams, functions, and geographies.
Employee recognition and wellness initiatives
Initiatives include wellness programmes, employee recognition programme, and engagement activities to foster a positive work environment.
Work from Home arrangements
Depending on nature of role; hybrid work arrangements are available with minimum 3 days in office and up to 2 days work from home schedules to support work-life integration with some variations based on local market conditions.
Commitment to sustainability and social impact
We are dedicated to responsible business practices, with ongoing efforts in environmental sustainability and community engagement through corporate social responsibility programmes.
Diversity, equity and inclusion
We are proud to be an inclusive employer, committed to building a diverse workforce and creating a workplace where all employees feel respected, supported, and empowered to thrive.
Qualifications
- Possess Diploma or Bachelorâ€s Degree in Business Studies.
- Excellent command of spoken and written English.
- Strong interpersonal and communication skills, with ability to develop good relationships across all levels.
- Pro-active, self-motivated and fast-paced individual with ability to work under pressure.
- Computer literate and have ability to pick-up on system processes and procedure.
- Demonstrated ability to be multi-task, set priorities, organize work and implement action items.
Responsibilities
- Delivers quality support to Cluster / Sales Execution and team with the aim to â€make it work†including follow up on ongoing and new business with customers.
- Preparing and sending of quotations, follow up with customers after the quotations.
- Coordinating with Trade Management for rate agreement and service contract proposals and special rate offers.
- Assist in Bid / Tender using relevant tools and co-ordination.
- Handling Customer Data Management (Organizational Catalogue).
- Handling / updating of Sales Force with customer calls, rate offers and customer follow ups done.
- Customer management, which includes inter-departmental coordination.
- Clear customer handover to Customer Service and assist Customer Service with problem solving in regard to rates / revenues where needed.
- Promote digital tools
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