Role Description
The Financial Markets Association of Singapore (FMAS) is seeking a self-driven Membership & Event Coordinator to join our team. As a Membership & Event Coordinator, you will have dual roles in the Association’s membership activities and the Association’s events. The right person for the Membership & Event Coordinator position will be highly organised, meticulous and a multitasker with a keen eye for details. You are expected to be a relationship builder, good communicator and be timely and organised in managing follow-ups, time and tasks.
Responsibilities
- Manage the full membership lifecycle, including membership promotion, acquisition, onboarding, renewal, retention and relationship management.
- Develop and execute membership communications such as newsletters, electronic direct mail, social media marketing, content creation, website updates and other marketing and publicity materials.
- Develop and execute membership engagement and activation initiatives and activities.
- Engage with stakeholders to understand their objectives, requirements, and expectations for events and programmes.
- Develop and execute event promotions, including pre-event and post-event social media promotions.
- Conduct research and evaluate venues, caterers, etc. to identify suitable vendors that best work for each event, including negotiating terms and pricing where required.
- Work closely with venue operators, vendors, stakeholders, and other key event participants to ensure the smooth planning and execution of events.
- Monitor event budgets and timelines to ensure projects are delivered within approved financial and operational parameters.
- Supervise and assist with all event set-up and tear-down procedures.
- Conduct a walk-through before events start to ensure everything meets expectations.
- Anticipate and resolve problems in a timely and professional manner.
- Analyse event results and present findings to stakeholders and other team members.
- Supervise other staff members, stakeholders, vendors and suppliers as needed.
- Provide administrative, coordination, and secretariat support for the organisation's activities, committees, meetings, and projects.
Requirements
- At least two (2) years of experience as a Membership and/or Event Coordinator or similar role in trade, industry and/or business association and/or member-based social recreation club (preferred).
- Portfolio of successful events (preferred).
- Diploma in tourism, hospitality, event management, marketing, communications, business, public relations, or a related discipline.
- Excellent organisational and project management skills with a strong attention to detail.
- Strong time management skills with the ability to multitask, prioritise and follow through on multiple projects simultaneously.
- Excellent communication skills, both verbal and written in English.
- Strong interpersonal skills and the ability to work effectively with internal and external stakeholders.
- Must be a proactive and critical thinker with a collaborative, team-oriented mindset.
- Familiarity with digital marketing, email marketing, and social media platforms will be an advantage.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and virtual meeting platforms (Teams, Zoom and Webex).
- Ability to create simple marketing and event-related design materials using Canva or similar graphic design tools.
Working Arrangements
- Hybrid work arrangement to support work-life balance and employee well-being.
- This role requires flexibility to work occasional evenings and outside regular office hours including weekends and public holidays to support events and member engagement activities.
Pay: From $2,500.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Work from home
Work Location: In person