Key ResponsibilitiesOnline Store Management
- Manage daily operations of online platforms (Shopee, Lazada, TikTok Shop, website, etc.)
- Ensure product listings, pricing, and stock levels are updated accurately
- Monitor store performance and customer feedback
Order & Customer Coordination
- Process and coordinate customer orders
- Follow up on delivery and order issues with warehouse/logistics team
- Respond to customer inquiries and complaints professionally
Campaign & Promotion Support
- Coordinate online campaigns, vouchers, flash sales, and promotional activities
- Work closely with marketing team for product launches and campaigns
- Ensure campaign visuals and product information are updated on time
Inventory & Reporting
- Monitor stock availability and coordinate replenishment
- Prepare weekly/monthly sales and performance reports
- Track best-selling products and marketplace performance
Marketplace Optimization
- Improve product visibility and store performance
- Monitor competitors’ pricing and promotions
- Support store growth and sales target achievement
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Maternity leave
- Parental leave
Work Location: In person