ADENA BEACH RESORT Hiring! Full Time Front Office Supervisor in Pahang, Earn up to MYR 2,000 - Ricebowl

Job Responsibilities:

• Oversee Front Office operations during assigned shifts
• Ensure smooth check-in and check-out processes
• Handle guest requests, complaints, and service recovery
• Supervise Front Office team and ensure SOP compliance
• Coordinate with Housekeeping, Maintenance, and Security
• Monitor room status, occupancy, and guest requirements
• Verify billing, cashiering, and payment transactions
• Prepare daily shift reports and handover updates
• Support room upselling and walk-in reservations
• Ensure professional guest service standards at all times
• Conduct shift briefings and staff task assignments
• Perform other duties assigned by Management

Requirements:

• Experience in Front Office / Hotel Operations preferred
• Good communication and problem-solving skills
• Able to work shifts, weekends, and public holidays
• Leadership and team supervision skills
• Familiar with hotel PMS system is an advantage
• Positive attitude and customer-oriented personality

Job Type: Full-time

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion

Schedule:

• Morning shift
• Afternoon Shift
• Night Shift

Supplemental Pay:

• Overtime pay

Expected Start Date: Immediately

Job Type: Full-time

Pay: From RM2,000.00 per month

Benefits:

• Free parking
• Meal provided
• Opportunities for promotion
• Professional development

Experience:

• Front Office Supervisor: 1 year (Preferred)

Location:

• Kuantan (Preferred)

Work Location: On the road