NetStripes | Digital - AI & Marketing For Results Hiring! Work from Home Sales Specialist - Web Solutions (Remote) in - Ricebowl

About Us

We are an established Australian digital innovation and marketing business that has been helping SMEs improve their digital presence, marketing, and growth for over 12 years.

Over the years, having worked with thousands of businesses across multiple industries, we have now developed an innovative, professionally managed website solution, designed specifically for small businesses that are struggling with outdated websites, DIY website builders, or unreliable freelancers.

Our solution helps business owners quickly and simply launch modern, mobile-friendly, professionally presented websites quickly and simply — without the usual stress, delays, or technical headaches.

About the Role

We are looking for a highly confident, commercially savvy, and customer-focused Sales & Client Onboarding Specialist to join our growing remote team.

This role is ideal for someone who genuinely enjoys speaking with business owners, demonstrating solutions, handling objections professionally, and guiding clients through a smooth onboarding experience.

You will conduct live Zoom demonstrations where prospects can see professional websites generated in real time based on their business needs. You will help prospects understand the value of the solution, confidently handle objections, assist clients through the sign-up process, and conduct onboarding sessions that leave clients feeling supported and excited.

This is not a passive customer support role.

This is a sales-focused role with clear performance expectations and sales targets.

We are looking for someone who knows how to:

• build trust quickly
• control conversations professionally
• handle objections confidently
• guide prospects towards decisions
• consistently achieve sales targets.

Work Arrangement

• Fully remote position
• Must be available full-time during Sydney, Australia business hours
• Must observe Australian public holidays
• Stable high-speed internet connection required
• Professional home office setup required
• Camera-on culture during meetings and demos

Key Responsibilities

Sales & Demonstrations

• Conduct Zoom demonstrations with small business owners
• Present website solutions generated live during demonstrations
• Explain solutions clearly in simple, non-technical language
• Understand common frustrations business owners experience with websites and freelancers
• Handle objections confidently and professionally
• Guide prospects towards making confident decisions
• Follow up leads via phone, Zoom, email, and CRM systems
• Maintain strong pipeline activity and follow-up discipline
• Achieve monthly sales targets and KPIs

Client Sign-Up & Onboarding

• Assist clients through the sign-up process
• Conduct onboarding sessions (20–40 minutes)
• Help clients feel confident and comfortable after purchasing
• Gather client information required for website setup
• Explain timelines, next steps, and expectations clearly
• Ensure a smooth and professional customer experience

CRM & Process Management

• Maintain accurate CRM records
• Track leads, demos, conversions, and follow-ups
• Work closely with internal delivery and support teams
• Participate in sales training and ongoing optimisation

What We Are Looking For

Essential Skills

• Excellent spoken and written English
• Consultative sales skills
• Strong communication and presentation skills
• Confident on Zoom and phone calls
• Strong objection-handling ability
• Ability to simplify complex information
• Professional, positive, and energetic personality
• Strong closing ability
• High level of honesty, reliability, and accountability

Essential Experience 

• Experience carrying and achieving sales targets
• Experience selling to businesses in Australia, UK or US
• Proven ability to work towards monthly KPIs and conversion goals
• Proven experience in sales.
• Experience managing pipelines and follow-ups
• Ability to recover and close performance gaps when behind target
• Experience in consultative or solution-based sales

Ideal Backgrounds

• SaaS sales
• Digital marketing sales
• Website or technology sales
• Solar sales
• Telecom sales
• Customer onboarding or customer success roles

Personality Traits We Value

• Commercially smart
• Persuasive without being overly aggressive
• Calm under pressure
• Fast learner
• Organised and process-driven
• High emotional intelligence
• Genuinely enjoys helping business owners
• Self-disciplined and accountable

If you are highly confident speaking with business owners, enjoy helping people make smart decisions, and know how to combine professionalism with strong sales ability, we would love to hear from you.