Teck Guan Group Hiring! Full Time Admin Assistant in Sabah - Ricebowl

Job Description: -

• Process and manage General Insurance applications, renewals, endorsements, and related documentation.

• Handle the purchase and administration of General Insurance policies for company staff and customers.

• Prepare, maintain, and update insurance records, files, and databases accurately.

• Monitor policy expiry dates and follow up with customers/staff on insurance renewals and premium payments.

• Provide customer service support by responding to insurance-related enquiries and assisting with policy information.

• Promote insurance products and services to existing staff and customers through phone calls, email, messaging, and internal communication channels.

• Communicate and share new insurance plans, product updates, and promotional campaigns with staff and customers.

• Liaise closely with insurance companies and underwriters regarding quotations, policy issuance, claims enquiries, renewals, and other insurance matters.

• Assist in preparing quotations, proposals, reports, and insurance-related correspondence.

• Ensure all documentation complies with company procedures and insurance regulatory requirements.

• Perform data entry and administrative duties accurately and efficiently.

• Support the department with general office administration and other tasks assigned by management.

• Diploma or equivalent qualification in Business Administration, Insurance, Finance, or related fields.

• Proficient in Microsoft Office (Excel, Word, Outlook) and computer systems.

• Good documentation, filing, and record management skills.

• Strong communication and interpersonal skills.

• Responsible, detail-oriented, and able to handle confidential information professionally.

• Good follow-up skills and ability to manage multiple tasks simultaneously.

• Able to work independently with minimum supervision.

• Quick learner, proactive, and willing to acquire insurance product knowledge.

• Experience in insurance administration or customer service will be an added advantage.