Hyatt Regency Kuantan Resort Hiring! Full Time Assistant Manager - Front Office in Pahang, Earn up to MYR 2,600 - Ricebowl

Assistant Manager - Front Office

Requirements

• Able to work on night shift
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Sets a positive example for guest relations.
• Displays outstanding hospitality skills.
• Empowers employees to provide excellent customer service.
• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Provides feedback to employees based on observation of service behaviors.
• Handles guest problems and complaints effectively.
• Interacts with guests to obtain feedback on product quality and service levels
• Able to work on weekend and public holiday.
• Good command in English and Bahasa Malaysia

Benefits

• Night Allowance
• 2 Off Day Per Week
• Duty Meal
• Outpatient Medical
• Hotels Worldwide Staff Room Rate Discount

Job Types: Full-time, Permanent

Pay: From RM2,600.00 per month

Benefits:

• Maternity leave
• Professional development

Ability to commute/relocate:

• Kuantan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Work Location: In person