HRC SDN BHD Hiring! Full Time FRONT DESK ASSISTANT in Perak, Earn up to MYR 2,000 - Ricebowl

About Us

We are a family-founded, values-driven diversified Group with businesses in Investment Holding, Plantation, Property Development, Construction, Hospitality & Services, and Real Estate Leasing.

Our success is built on integrity, accountability, collaboration, and professionalism. We offer a stable, structured environment where employees can grow and contribute to a sustainable legacy.

Job Overview

The Front Desk Assistant serves as the first point of contact for guests and visitors, representing the company’s image and professionalism. This role is responsible for handling front desk operations, guest services, reservations, and administrative support to ensure smooth daily operations and high customer satisfaction.

Job Scope / Key Responsibilities

• Greet and welcome guests in a professional and friendly manner
• Manage check-in and check-out processes (if applicable)
• Handle reservations, bookings, and customer inquiries (walk-in, phone, email)
• Answer and direct phone calls promptly
• Maintain front desk cleanliness and presentation standards
• Handle customer complaints and escalate issues when necessary
• Coordinate with housekeeping, kitchen, and operations team
• Manage daily reports, guest records, and documentation
• Process payments, billing, and basic cashiering duties
• Assist in administrative tasks and support other departments when required
• Ensure compliance with company SOPs, safety, and service standards

Job Requirements

• Minimum SPM / Diploma in Hospitality, Business Administration, or related field
• 1–3 years of experience in front desk, customer service, or hospitality industry
• Fresh graduates with good communication skills are encouraged to apply
• Able to work shifts, weekends, and public holidays
• Well-groomed with a pleasant personality
• Basic computer knowledge (MS Office, POS system is an advantage)
• Multilingual ability (English required; Mandarin is an added advantage)

Skills & Competencies

• Strong communication and interpersonal skills
• Customer service-oriented mindset
• Problem-solving and conflict-handling skills
• Good organizational and multitasking ability
• Attention to detail
• Professional appearance and attitude
• Ability to work independently and in a team

What We Offer

• Stable and structured work environment
• Opportunity to grow across multiple industries
• Exposure to multi-industry accounting operations
• Be part of a values-driven, family-founded Group

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Parental leave

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• Mandarin (Preferred)

Work Location: In person