Cahya Mata Hiring! Full Time Business Process Improvement in Sarawak - Ricebowl

We’re Hiring: Business Process Improvement (Senior Executive / Executive)

Kuching, Sarawak

Cahya Mata Professionals Sdn Bhd | Group QHSE

We are looking for a proactive and detail-oriented professional to join our Group QHSE team in driving business process improvement, quality management, and document governance across the organisation.

This role is ideal for individuals who are passionate about improving operational efficiency, streamlining workflows, and strengthening quality management systems in a structured corporate environment.

Your Role

As part of the Group QHSE team, you will support initiatives to enhance business processes and maintain effective document management practices aligned with ISO standards and operational best practices.

Key Responsibilities

Business Process Improvement

• Analyse existing workflows and identify opportunities to improve efficiency and effectiveness
• Recommend and support implementation of corrective measures and process enhancements
• Promote best practices in process optimisation and operational excellence

Document & Records Management

• Manage and maintain Group-wide policies, procedures, work instructions, guidelines, and related documentation
• Ensure proper document control processes including creation, review, approval, and updates
• Maintain centralised document management systems to ensure document accuracy and accessibility
• Support records management practices to preserve compliance evidence and operational integrity

Communication & Training

• Coordinate communication of new or revised policies and procedures across the Group
• Conduct workshops, awareness sessions, and training programmes related to process improvement and document management
• Support continuous improvement culture through engagement and education initiatives

What We’re Looking For

• Bachelor’s Degree in a related field
• Experience or exposure to process improvement and document management
• Familiarity with QC improvement tools
• Lean Six Sigma Green Belt training is an advantage
• Exposure to ISO 9001:2015 Quality Management System is preferred
• Strong written and verbal communication skills
• Good analytical, organisational, and documentation skills
• Ability to work collaboratively with stakeholders across the organisation

Interested candidates are encouraged to apply or reach out for a confidential discussion.