About the role
Dreamscape Hospitality Group is looking for a Front Desk Receptionist to join our team at Stellar GoldenHill in Cameron Highlands, Pahang. This is a full-time position that will see you at the forefront of delivering exceptional customer service to our valued guests.
What you'll be doing
- Welcome and register guests, assign rooms, and handle check-in & check-out processes
- Manage reservations, including pre-registration, room blocking, and cancellations
- Handle cashiering duties such as billing, payments, and currency exchange
- Provide excellent customer service and assist guests with requests or inquiries
- Promote hotel rooms, services, and facilities using suggestive selling techniques
- Coordinate closely with housekeeping on room status, special requests, and maintenance issues
- Manage guest communications including calls, messages, mail, and parcels
- Maintain proper handling of room keys, safe boxes, and guest records
- Ensure front desk area is clean, organized, and presentable at all times
- Follow hotel policies, safety procedures, and daily operational updates
What we're looking for
- Candidate with good communication and interpersonal skills
- Customer service-oriented with a friendly and professional attitude
- Basic knowledge of front office operations or hospitality industry (preferred)
- Able to handle cashiering tasks and basic computer systems
- Sales-minded with the ability to promote hotel services
- Able to multitask and work in a fast-paced environment
- Willing to work shifts, including weekends and public holidays
- Responsible, detail-oriented, and a team player
What we offer
- Free meal provided
- Staff hostel available
- Medical benefits (Panel clinic)
- EPF & SOCSO provided
Apply now to become our next Front Desk Receptionist!
职位类型:全职
薪资: RM1,700.00至RM2,000.00(每月 )
通勤/搬迁能力:
- Cameron Highlands: 稳定通勤,或愿意根据雇主提供的相关津贴搬家 (必填)
申请问题:
工作经验:
Work Location: 现场办公
预期开始日期: 01/05/2026