Fastcoll Corporation Hiring! Full Time CMMS-Helpdesk in Putrajaya - Ricebowl

Responsible for managing the CMMS/helpdesk system, logging and tracking maintenance requests, and coordinating work orders to ensure timely response and resolution of facility issues.

• Receive, log, and update all maintenance requests in CMMS/helpdesk system.

• Assign and coordinate work orders to technical teams.

• Track job progress and ensure timely completion of tasks.

• Monitor response and resolution times for service requests.

• Communicate with end-users regarding job status and updates.

• Generate daily, weekly, and monthly reports from CMMS system.

• Maintain accurate records of maintenance activities and job history.

• Support FM team in scheduling preventive maintenance tasks.

• Diploma or Degree in IT, Business Administration, Facilities Management, or related field.

• Minimum 1–2 years experience in helpdesk, CMMS, or administrative support role (FM experience is an advantage).

• Familiar with CMMS systems.

• Good communication and coordination skills.

• Computer literate and proficient in Microsoft Office.

• Able to work in shift (if required) and handle fast-paced environment.

• Competitive salary package (based on experience)

• EPF, SOCSO & EIS contributions

• Medical benefits

• Annual leave & public holidays entitlement

• Career development opportunities

Interested candidates may submit their resume to:
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Only shortlisted candidates will be contacted.