Talent Trek Ascend Hiring! Work from Home Customer Service Representative in Kowloon, Hong Kong - Ricebowl

Job Duties

- To assist the Customer Service / Marketing Department to implement after-sales support service

- ⁠Proactively identify parents/clients' needs and development

- ⁠Maintain good relationship with existing and potential clients

-Booking & Enquiries: Handle phone calls, emails, and WhatsApp to schedule and confirm appointments

-Client Support: Answer general enquiries and handle situations with patience and empathy

-Admin Support: Handle data entry, update electronic records, and assist with daily tasks

We Need

-Languages: Good spoken and written Cantonese and English (Mandarin is a plus)

-Traits: Mature, organized, pleasant, and able to multitask;

Skills: Excellent communication skills to handle different and specific enquiries

-Experience: Form 5/DSE graduate or above, with 1–2 years in customer service (preferred), reception, or hospitality. A knowledge of the education industry is an advantage

We Offer

-Remuneration: Competitive hourly rate based on experience

-Work-Life Balance: Flexible work week, ability to choose working hours

-Development: Structured on-the-job training provided

How to Apply

Interested candidates please send your resume by email to *************

For more details of our Group, please visit our website:

*************

All Personal data collected will be used for recruitment purposes only.

Pay: $70.00 - $150.00 per hour

Benefits:

• Work from home

Work Location: In person