KITCHEN UNITED SDN BHD Hiring! Full Time Manager in Sarawak, Earn up to MYR 4,000 - Ricebowl

Roles & Responsibilities

1. Front Office & Team Management

• Lead and manage the front office team, including the Assistant Manager, Dietitian, and Supervisor.
• Ensure smooth patient meal service, addressing any concerns or issues efficiently.
• Handle difficult situations during food dispensing, ensuring patient and staff satisfaction.
• Oversee daily cleanliness and tidiness of the service area before and after meal service.

2. Patient & Staff Meal Coordination

• Assist patients and caregivers in understanding and using the system to place daily meal orders.
• Ensure tablet kiosks are checked, up to date, and fully operational for meal selections.
• Make sure all staff meal orders are keyed into the POS system, and payments are collected accordingly.
• Ensure Patient Meal vouchers are collected and filed.
• Work closely with the dietitian to ensure dietary requirements are met for patients.

3. Collaboration with Kitchen & Operations

• Work with the Head Chef to address any food quality or operational issues.
• Assist in preparing the approved staff rota and communicate it to the operations team weekly.
• Ensure daily menus are updated on-screen according to the planned menu.
• Work closely with the Operations Director to identify and implement process improvements.

4. Service Efficiency & Process Implementation

• Oversee and improve front office operational processes, ensuring smooth workflow.
• Monitor and maintain high standards of customer service and operational efficiency.
• Ensure all service protocols and food safety regulations are followed.

5. Reporting & Continuous Improvement

• Provide weekly operational updates to management.
• Identify areas for improvement in meal service, workflow, and team performance.
• Conduct team briefings and training to enhance service quality and efficiency

Job Type: Contract
Contract length: 24 months

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person