Nilai University Hiring! Full Time Information Technology Executive in Negeri Sembilan - Ricebowl

Responsibility

•  Provide daily IT helpdesk support to ensure smooth operations for students, academic staff, and administrative staff.

• Maintain and monitor IT support requests, inventories, and computer laboratory equipment.

• Support and troubleshoot hardware, software, network, and connectivity issues, including wireless access points and switches.

• Assist with IT setup, cabling, and technical support for university events and activities.

• Manage and maintain servers, operating systems, software installations, and system configurations.

• Ensure IT systems and networks are secure from unauthorized access and disruptions.

• Prepare documentation, standard operating procedures (SOPs), and recommend system improvements when necessary.

Requirement

•  Bachelor’s Degree/ Diploma in Information Technology, Computer Science, or related field.

• Minimum 1–2 years of relevant IT support experience (fresh graduates are encouraged to apply).

• Knowledge of computer hardware, software, networking, and server management.

• Familiarity with troubleshooting IT systems, network devices, and operating systems.

• Good communication and interpersonal skills with the ability to support users effectively.

• Able to work independently, manage multiple tasks, and respond promptly to IT issues.

• Experience in educational institution IT support will be an added advantage.