Shiuh Sheng Technology Hiring! Full Time Thai Speaking Sales Executive in Kedah, Earn up to MYR 3,500 - Ricebowl

1. Customer & Communication Management

• Act as the primary contact window for customer inquiries and facilitate communication between customers and internal teams.
• Manage the RFQ & Quotation process by coordinating with internal departments and following up until submission.
• Retrieve and distribute weekly customer orders through the WebEDI portal.

2. Logistics & Shipment Coordination

• Track shipment status and provide customers with delivery schedules for weekly, purchase, and urgent orders.
• Book sea and air shipments via the Xonar BNS customer portal.
• Prepare and process essential shipping documentation, including Invoices, Packing Lists, and ASN.

3. Financial & Operational Reporting

• Prepare regular reports, including weekly Forecasts, SDP reports, and monthly sales reports.
• Manage payment follow-ups for unidentified or overdue payments.

4. New Product Introduction (NPI) & Quality

• Coordinate with customers and engineering teams during NPI stages, tracking sample submissions and status.
• Follow up on PPAP (sample approval) and PCN (Process Change Notification) status.
• Review customer scorecards and coordinate corrective actions with internal teams.

Job Requirements

• Education: Minimum Diploma or Degree in Engineering (Materials, Mechanical, Industrial), Polymer/Materials Science, or a related technical field.
• Experience: Minimum 2–3 years of working experience in a Technical, Research & Development, or Quality role within a manufacturing environment.
• Technical Knowledge: Basic understanding of PPAP (Production Part Approval Process) or Quality Management Systems (QMS).
• Software Skills: Competency in Microsoft Office Suite, specifically Excel for data analysis.
• Language Skills:
• Good command of Mandarin, Thailand, English and Bahasa Malaysia.
• Ability to speak Thai is required to facilitate communication with regional clients and stakeholders.
• Proficiency in Mandarin remains an added advantage.

Pay: RM2,500.00 - RM3,500.00 per month

Work Location: In person