- Seremban Negeri Sembilan Malaysia
Working Location
Job Description
Responsibilities
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As an NPI Process Technician, you are responsible for supporting the successful introduction, qualification, and ramp-up of new products by ensuring stable and efficient operation of processing equipment. You play a critical role on the production floor, acting as the first line of technical response to process, equipment, and quality issues during NPI builds.
You will work closely with process engineering, production, and quality teams to ensure smooth execution of NPI activities, rapid issue identification, and effective containment and resolution. Due to your proximity to operations, you are often the first to detect abnormalities and are expected to take ownership in coordinating immediate actions and driving closure.
You serve as a key escalation point for issues that could impact safety, product quality, delivery timelines, or process stability. When necessary, you will escalate to the shift manager, production manager, or engineering teams to ensure timely resolution and alignment.
Your role requires strong hands-on involvement, adaptability, and readiness to respond to dynamic and sometimes unexpected situations during product introduction phases. You are also expected to guide and support operators to ensure adherence to process requirements and NPI execution standards.
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