Orlig Hiring! Work from Home Sales Manager (Software Solution) in Selangor - Ricebowl

Who We Are  

At Orlig, we specialize in Customer Experience (CX), helping businesses create outstanding customer interactions. Kindness is the foundation of our culture—we bring it to work daily, ensuring smooth collaboration within our team and with clients.

Who We’re Looking For

We’re looking for a driven and results-oriented Sales Manager who:

• Builds strong relationships with clients and business partners
• Thinks strategically and drives sales opportunities proactively
• Thrives in a fast-paced, target-driven environment
• Is confident in leading negotiations and closing deals
• Is eager to learn and adapt to evolving business and technology solutions

Why Join Us?

• Harmonious Work Culture – Work in a positive and collaborative environment 
• Career Growth Opportunities – Gain exposure to enterprise projects and continuous learning 
• Recognition & Rewards – Be rewarded based on your contributions and achievements 
• Work-Life Balance – We support both your professional and personal well-being

How You’ll Work With Us 

You will work closely with the Presales, Product, and Project Delivery teams to drive business growth and deliver effective solutions to clients.

In this role, you will lead customer engagements, identify new business opportunities, and collaborate across teams to ensure successful sales execution and long-term client relationships.

What You’ll Be Doing

Client Relationship Management

• Build and maintain strong relationships with new and existing clients
• Ensure long-term customer satisfaction and business partnerships
• Act as a key point of contact for client support and engagement

Customer Acquisition

• Identify and onboard new customers and channel partners
• Conduct outreach through calls, emails, and in-person meetings
• Follow up with leads and reseller partners to support business growth

Product Presentations

• Prepare and deliver product presentations and demonstrations
• Engage customers, partners, and system integrators effectively
• Communicate product value and solutions clearly

Reporting & Sales Tracking

• Prepare regular sales and performance reports
• Monitor progress against sales targets and KPIs
• Support strategic planning with accurate sales data

Market Research & Analysis

• Monitor market trends and competitor activities
• Identify new business opportunities and growth areas
• Gather customer and reseller feedback for improvement initiatives

Customer Support & Engagement

• Address customer inquiries and complaints promptly
• Recommend effective solutions and provide ongoing support
• Understand customer needs to improve retention and satisfaction

Sales Execution

• Manage and follow up on sales leads consistently
• Prepare proposals and negotiate business terms
• Close deals while maintaining strong client relationships

General Responsibilities

• Support ad-hoc tasks assigned by management
• Collaborate with internal teams when needed
• Maintain professionalism in all customer interactions

What We’re Looking For

Must Have

• Bachelor’s degree in Business, Marketing, IT, or related field
• Minimum 3–5 years of experience in enterprise software, IT solutions, or CRM sales.
• Strong communication and interpersonal skills
• Proficient in English and Bahasa Malaysia, with strong written and verbal communication skills. 
• Self-motivated and able to work independently and in a team
• Good time management and attention to detail

Added Advantage

• Experience in CRM, contact center, or enterprise software solutions
• Proven track record in consultative or long-cycle sales
• Knowledge of consultative selling methodologies
• Experience managing key business partners
• Positive attitude and eagerness to learn in a fast-paced environment

Key Benefits

• Hybrid working arrangement (office and work-from-home) 
• 5-day work week (9:00 AM – 5:00 PM) 
• Outpatient medical claim 
• Group hospitalization & term life insurance coverage (upon confirmation) 
• Birthday leave (upon confirmation) 
• Annual salary increment 
• Year-end performance bonus 
• Company events and festive celebrations

Job Type: Permanent

Benefits:

• Health insurance
• Professional development
• Work from home

Work Location: Hybrid remote in Subang Jaya