Inaz Beauty Spa Hiring! Full Time Spa Trainer cum Admin in Selangor - Ricebowl

Training

• Conduct onboarding training sessions for newly joined therapists
• Teach company SOP, hygiene standards, customer service etiquette, and operational procedures
• Ensure therapists fully understand treatment flow, professionalism, and service expectations before deployment

Course & Skill Development

• Conduct spa and wellness courses, workshops, and practical training sessions
• Teach treatment techniques, body mechanics, customer handling, and therapist professionalism
• Support continuous therapist skill improvement and refresher training

SOP & Quality Control

• Develop, improve, and maintain training SOPs and operational standards
• Monitor therapist performance and service consistency
• Conduct retraining or corrective coaching when necessary
• Ensure therapists maintain company quality standards at all times

Sales Administrative & Operational Support

• Prepare training schedules, attendance records, and training reports
• Assist management in therapist performance monitoring and development planning
• Support operational improvement initiatives related to training and therapist quality
• Reply customer enquiries via WhatsApp, calls & social media
• Explain packages and recommend suitable treatments
• Manage appointment scheduling and confirmations
• Coordinate with therapists and operations team

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Work Location: Hybrid remote in Seri Kembangan