SNS Network (M) Hiring! Full Time IT Technician (Apple Authorised Service Centre) in Perak - Ricebowl

Responsibilities:

• Provide client support and technical issue resolution on products and services.
• Diagnosing, troubleshooting hardware and software issues and repairing devices.
• Identify and correct or advise, on operational issues in client computer systems.
• Perform onsite service at clients' locations as and when required.
• Support RMA and customer service.
• Ensure full compliance to Company and Apple standards, requirements and regulations at all times.
• To undertake any-hoc assignments as and when required.

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
• Required skill(s): MAC OS, IOS and Apple device hardware repairing will be an added advantage.
• Knowledge in troubleshooting hardware and software.
• At least 1 year(s) of working experience in the related field is required for this position.
• Able to speak in English, Bahasa Malaysia
• Fresh graduate are welcome to apply
• A self-starter, responsible, analytical with good-attitude.
• Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
• Initiative, fast learner and confident.
• Experience and knowledge in Apple products will be an added advantage.
• Applicants must be willing to work on Saturday.
• Applicants must be willing to work in Ipoh, Perak.

Benefits:

• Employee Shares Option Scheme (ESOS)
• KPI rewards
• Annual Bonus
• EPF, SOCSO, EIS
• Medical Claim
• Overtime Claim
• Annual Leave/ Medical Leave/ Wedding Leave, etc
• Staff Purchase Scheme
• Product Training: Apple/ Intel/ Microsoft/ APC, etc
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review- Twice per year

Benefits:

• Free parking
• Parental leave
• Professional development

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• IT hardware repairing: 1 year (Preferred)

Language:

• English (Preferred)
• Bahasa Malaysia (Preferred)
• Mandarin (Preferred)

Location:

• Ipoh (Preferred)

Work Location: In person