Interlock Singapore Hiring! Work from Home Sales - Live Stream Executive (E-Commerce) in , Earn up to SGD 4,000 - Ricebowl

Role Description:

Interlock is a leading digital lock and smart home security specialist in Singapore, providing professional smart lock solutions for HDB, condo, and landed homes since 2008.

We are looking for a confident, customer-oriented, and tech-comfortable Sales Executive to join our growing team. This is a hybrid role focused on sales consultation, customer follow-ups, basic troubleshooting, and live commerce content such as livestream selling, product demos, and short-form videos. Candidates with experience in doors, gates, locks, renovation, smart home, or livestream sales will have a strong advantage.

Job Scope:

Sales & Customer Consultation

• Handle customer inquiries via WhatsApp, phone calls, and online platforms
• Recommend suitable digital lock solutions based on customer needs
• Follow up on warm leads and ongoing inquiries
• Assist customers with product comparisons and recommendations
• Convert inquiries into confirmed sales

Live Commerce & Content Support

• Host or assist with livestream selling sessions
• Demonstrate digital lock features through live video or short-form content
• Explain product differences in a simple and engaging way
• Support TikTok, Facebook, Instagram, or other live/social selling activities
• Help create customer-friendly content based on common questions

Basic Customer Support

• Assist customers with simple troubleshooting and product-related questions
• Coordinate with installers and operations team when required
• Provide clear guidance to customers before and after installation
• Escalate technical cases when needed

Requirements:

• Confident speaking to customers through WhatsApp, phone, or video
• Comfortable appearing on livestreams or product videos
• Good communication and customer handling skills
• Self-motivated and able to work independently
• Responsible, responsive and organised
• No degree required

Huge Bonus If You Have Experience In

• Digital locks
• Gate or door installation
• Smart home systems
• Livestream sales
• Retail sales
• Renovation industry
• CCTV or access control systems
• Technical troubleshooting or field support

Candidates with hands-on experience in locks, gates, doors, or related industries will have a strong advantage.

Bonus Points

• Bilingual in English and Mandarin
• Own vehicle
• Experience with Tuya or smart home ecosystems
• Comfortable creating TikTok, Facebook, or Instagram content

Working Arrangement

• Hybrid / remote-based working environment
• Occasional on-site filming, product demos, or customer support may be required
• Flexible working style
• Training will be provided

Salary & Benefits

• Base Salary + Commission
• Performance incentives available
• Transport allowance for site visits if required
• Growth opportunities within the company

About Interlock

Interlock specialises in digital locks and smart home security solutions designed for Singapore homes.

With over 15,000 installations completed since 2008, we focus on combining technology, reliability, and strong local after-sales support for homeowners across Singapore.

Pay: $1,800.00 - $4,000.00 per month

Benefits:

• Cell phone reimbursement
• Employee discount
• Flexible schedule

Work Location: Hybrid remote in Singapore (Singapore, Singapore)