Full Time Online Sales Live Host - Customer Service Representative Jobs, salary up to MYR 2,600 in ESM Machinery (KL) Sdn Bhd Balakong - Ricebowl

Job Responsibilities:

• Host live streaming sales sessions on platforms such as TikTok, Shopee, and other e-commerce channels to showcase and promote products.
• Present and demonstrate products in an engaging, clear, and informative manner.
• Respond promptly to live comments, customer inquiries, and messages via chat, WhatsApp, email, and platform messaging tools.
• Assist customers with order processing, product inquiries, and after-sales support.
• Manage and update product listings on e-commerce platforms (e.g., Shopee, Lazada, company website) and support social media campaigns.
• Provide technical information, follow up diligently with leads, negotiate, and close sales.
• Handle incoming sales and customer service inquiries via walk-ins, phone calls, emails, and WhatsApp.
• Provide sales and coordination support to the team and daily operations.
• Prepare quotations, coordinate deliveries, and assist with payment collection.
• Perform ad hoc duties and tasks assigned by management from time to time.

Requirements:

• Familiarity with digital content creation tools such as CapCut, Canva, and Adobe Photoshop or AI.
• Strong communication and interpersonal skills with the ability to build good customer relationships.
• Proficient in English / Bahasa Malaysia (Mandarin is an added advantage).
• Experience in sales, live hosting, or customer service is an advantage.
• Ability to independently create short videos, edit product clips, and design promotional materials is preferred.
• Able to start work immediately is an advantage.
• Fresh graduates are encouraged to apply.

Benefits: RM 2,600 + Attractive Commission

Job Types: Full-time, Permanent, Contract, Fresh graduate

Pay: From RM2,600.00 per month