Devloit Hiring! Work from Home Japanese Technical Support Engineer - II in , Earn up to MYR 12,000 - Ricebowl

Devloit we are looking to hire Technical Support Engineer (L2) - Japanese Speaker, the below skills are required:

Experience: 3 years.

Location: Remote, within Malaysia.

Job Type: 1 year contract role with renewable option.

Roles & Responsibility:

Should have knowledge of Lan protocols like STP, RSTP, DTP, VTP, HSRP, VRRP etc.

Should have knowledge of WAN protocols like EIGRP, OSPF and BGP.

Should have good and working knowledge of MPLS

Should have knowledge of Wireless, including Controllers based Access Points.

Determine feasibility of technical solutions. Assist in root cause determination of network and related problems.

Escalates issues to Tier 4 vendors as appropriate. Ensure customer satisfaction through timely resolution of escalated issues. Internet Protocols (HTTP, DNS, TCP/IP, ICMP), Internet Components (routers, proxies, gateways, servers), Technical Support, Customer Facing, Troubleshooting.

Japanese language proficiency (verbal & written) is required (to cover 24/7 support).

Email your resume at *************

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Pay: RM10,000.00 - RM12,000.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Flexible schedule
• Gym membership
• Health insurance
• Opportunities for promotion
• Professional development
• Work from home

Education:

• Bachelor's (Required)

Experience:

• technical support engineer: 3 years (Required)

Language:

• Japanese (Required)

Work Location: Remote