RESTAURANT KEPALA BATAS Hiring! Full Time Waiter-Waitress in Pulau Pinang, Earn up to MYR 2,000 - Ricebowl

The Waiter/Waitress is responsible for providing excellent customer service, ensuring guests feel welcomed, and maintaining smooth dining flow. This role focuses on table service, customer assistance, serving food & beverages, and maintaining cleanliness.

2. KEY RESPONSIBILITIES

A. Customer Service

• Greet customers warmly and professionally.
• Present the menu and provide recommendations when needed.
• Take accurate food and beverage orders via POS/tablet (no payment handling).
• Ensure customers receive their orders correctly and on time.
• Check on customers during dining to ensure satisfaction.

B. Food & Beverage Service

• Serve food and drinks safely and efficiently.
• Ensure proper table setup with cutlery, condiments, and napkins.
• Refill drinks or respond to customer requests promptly.
• Handle takeaway/dine-in service with neat and organized flow.

C. Cleanliness & Hygiene

• Keep the dining area clean, tidy, and presentable at all times.
• Clear and reset tables quickly after customers leave.
• Maintain cleanliness at service stations.
• Follow all hygiene and safety guidelines.

D. Coordination & Team Support

• Communicate clearly with Kitchen Team to ensure smooth service.
• Assist in restocking cutlery, cups, condiments, and napkins.
• Support supervisors in daily operations when required.
• Assist in opening/closing dining area setup (but not cashier tasks).

3. REQUIREMENTS

Skills & Experience

• Experience in F&B or customer service is an advantage (not required).
• Good communication skills; pleasant and friendly personality.
• Ability to work in a fast-paced environment.
• Basic POS entry for order-taking only (no payment handling).

Attitude

• Service-oriented, polite, and positive.
• Responsible, punctual, and willing to learn.
• Team player with good working discipline.
• Able to work shift, weekends, and public holidays

Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Work Location: In person