JANNAHNOE EMPIRE SDN BHD Hiring! Full Time E-COMMERCE EXECUTIVE in Federal Territory, Earn up to MYR 3,500 - Ricebowl

Key Responsibilities

E-Commerce Operations

• Oversee daily operations of all online sales channels including Website, Shopee and TikTok.
• Ensure smooth order fulfilment processes including stock coordination, picking, packing, shipping, and return management.
• Monitor platform performance, sales targets, operational efficiency, and customer satisfaction.
• Develop and implement strategies to improve online sales and conversion rates.
• Ensure product listings, pricing, stock availability, and online visuals are updated and maintained accurately.

Sales Strategy & Business Growth

• Plan and execute e-commerce sales strategies to achieve company targets and business growth.
• Monitor KPIs such as sales revenue, conversion rate, average order value, traffic, and customer retention.
• Propose action plans to improve platform performance and maximise profitability.

Campaign & Digital Merchandising

• Coordinate online campaigns, promotions, launches, festive sales, and marketplace activities.
• Work closely with Marketing teams to ensure strong brand presentation across all platforms.
• Ensure online storefronts, banners, and product merchandising are visually attractive and aligned with brand identity.

Website & Technical Management

• Oversee website maintenance, functionality, and user experience.
• Coordinate with developers or external agencies for website improvements, troubleshooting, and technical updates.
• Ensure website performance, mobile responsiveness, and checkout processes are functioning efficiently.
• Monitor and improve SEO, online visibility, and website traffic performance.

Reporting & Analysis

• Prepare weekly and monthly reports on sales performance, campaigns, stock movement, and operational insights.
• Analyse product performance and customer trends to support inventory and merchandising decisions.
• Monitor marketplace analytics and competitor activities.

Requirements

• Bachelor’s Degree or Diploma in Marketing, Business Administration, E-Commerce, or related field.
• Minimum 2–3 years of experience in e-commerce or digital retail, preferably in fashion retail industry.
• Strong knowledge of Shopify, website management, Shopee and TikTok.
• Experience in managing online campaigns, sales analysis, and marketplace operations.
• Strong analytical mindset with ability to interpret sales and performance data.
• Proficient in Microsoft Excel, Google Sheets, and reporting tools.
• Knowledge in SEO, digital marketing, Meta Ads, or Google Analytics is an advantage.
• Able to work in a fast-paced and target-driven environment.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM3,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Vision insurance

Work Location: In person