Mindteck Hiring! Full Time Jr Business Process Analyst in Kedah - Ricebowl

Job Summary:

We are looking for a detail-oriented and analytical Business Process Analyst to evaluate, design, and optimize our business processes. The ideal candidate will have a strong understanding of workflow analysis, process mapping, and reengineering to enhance efficiency and support organizational goals. You will collaborate with cross-functional teams to assess current business processes, identify improvement opportunities, and implement best practices.

Open for fresh graduates.

Key Responsibilities:

• Analyze KPIs and Performance metrics
• Process improvement with LEAN, AGILE
• Collaborate with cross-functional teams including IT, operations, and finance
• Process Evaluation & Improvement:
• Analyze current business processes to identify inefficiencies, gaps, and areas for improvement.
• Design, document, and implement streamlined business processes to enhance productivity and reduce costs.
• Requirements Gathering & Stakeholder Collaboration:
• Collaborate with key stakeholders to gather and understand business requirements.
• Facilitate workshops and meetings with stakeholders to map out processes, document workflows, and identify business needs.
• Process Mapping & Documentation:
• Develop process maps, flowcharts, and other visual representations of processes using tools such as Power Point, Power BI or Tableau ( Good to have).
• Document procedures, standards, and process changes in a clear and comprehensive manner.
• Data Analysis:
• Collect, analyze, and interpret data to measure process performance.
• Provide recommendations based on data-driven insights to optimize business processes.
• Monitor the effectiveness of newly implemented processes and adjust where necessary.
• Change Management:
• Work closely with management to implement change strategies that ensure smooth process adoption.
• Assist in training employees on new processes and systems.
• Process Automation:
• Identify opportunities to automate repetitive tasks and workflows.
• Collaborate with IT teams to implement business process automation tools.

Required Skills and Qualifications:

• Bachelor’s degree in Business or a related field.
• 0-2 years of experience in business process analysis, business process reengineering, or a related role. Open for fresh graduates.
• Strong understanding of process mapping, workflow design, and business process improvement techniques.
• Proficiency in Microsoft Excel, Good to have Power BI experiences.
• Great presentation skills.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and presentation skills for stakeholder management.
• Ability to manage multiple tasks and projects in a fast-paced environment.