jobs in Planet Telecoms Managed Services Sdn Bhd

Planet Telecoms Managed Services Hiring! Full Time Sales & Service Executive in WP Kuala Lumpur, Selangor, Pulau Pinang, Pahang, Kelantan, Johor, Negeri Sembilan, Melaka, Perak, Sarawak, Sarawak - Ricebowl

Sales & Service Executive jobs

Sales & Service Executive

Planet Telecoms Managed Services Sdn Bhd

Planet Telecoms Managed Services Sdn Bhd is top company
Undisclosed

Full Time

WP Kuala Lumpur and +10 other locations

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Posted 10 years ago • Closing 6 Sep 2026
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Working Location

  • WP Kuala Lumpur Malaysia
  • Selangor Malaysia
  • Pulau Pinang Malaysia
  • Pahang Malaysia
  • Kelantan Malaysia
  • Johor Malaysia
  • Negeri Sembilan Malaysia
  • Melaka Malaysia
  • Perak Malaysia
  • Sarawak Malaysia
  • Sarawak Malaysia

Job Description

Requirements

  • Diploma holder in any profession
  • Preferably with retail experience in telecommunication services and products
  • Minimum 1 year of working experiences in the related field
  • Able to work in shift and retailing hours included weekend and public holiday
  • Sales oriented and team player Must able to speak English / Mandarin / Bahasa

Responsibilities

  • Frontline position, responsible for handling important services or sales interactions with walk in customers at U-Mobile Centres on a daily basis. This needs to be handled accurately, efficiently and aligned with U-mobile processes, expectations, standard operating procedure and KPIs
  • Functions as a Customer Service professional that politely and proficiently attends to service requests from our walk in customers, ranging from simple to more complex queries, and sets about offering the appropriate solutions to address the raised service requests
  • Serves as a Sales advisor who listens attentively to walk in customers, deduce customers’ needs, and then recommend appropriate products and services that best fit the prospective customers
  • Position holder needs to possess a good knowledge of systems, policies and processes, which are essential to the processing of service requests such as bill statement explanation, sales registration, dispute resolution and other enquiries in accordance to established business rules and principles
  • Performs requisite daily / weekly / monthly administrative tasks / duties (e.g. day end reconciliation, report preparation, develop activity plans to achieve sales / service targets etc.) in a diligent and effective manner while supporting superior / team on other ad hoc tasks
  • Responsible in handling customer information, monetary transactions and company assets (handsets, accessories, SIM card, cash floats, daily collections) ensuring proper control, reconciliation, accurate documentation and timely updates in systems so that there is no lost, fraud or abuse

Benefits

  • EPF
  • SOCSO
  • Free data line
  • Free uniform
  • Attendance allowances
  • 2 rest day per week.
  • Salary and attractive commissions.
  • Good career advancement.
  • Training provided
  • Locations
    • Berjaya Times Square Store
      • G17, Ground Floor, East Wing, No. 1 Berjaya Times Square, Jalan Imbi,  55100 Kuala Lumpur
    • Aeon Au2 Store
      • G11, Aeon Au2 Shopping Centre, No 6, Jalan Taman Setia Wangsa, Au2, Bandar Baru Ampang, Mukim Ulu Kelang, 54200 Kuala Lumpur
    • One Utama Store
      • Lg313c, 1utama Shopping Centre (New Wing), 1, Persiaran Bandar Utama, Bandar Utama, 47100 Petaling Jaya, Selangor
    • Tropicana Store
      • Lot L2-45, Tropicana City Mall, No. 3, Jalan Ss20/27, 47400, Petaling Jaya, Selangor
    • Queensbay Mall
      • 2f- 33a & 35 (2nd Floor), Queensbay Mall, 100, Persiaran Bayan Indah, Bayan Lepas, 11900, Pulau Pinang
    • Seberang Jaya
      • No. 50, Ground Floor, Jalan Todak 2, 13700 Seberang Jaya, Pulau Pinang
    • Kuantan Store
      • A-37, Ground Floor, Jalan Tun Ismail 1, Kuantan Perdana, 25000 Kuantan, Pahang
    • Kota Bahru Store
      • Pt658, Seksyen 27, Jalan Seri Cemerlang, 15000 Kota Bahru, Kelantan
    • Taman Molek , Johor Bahru Store
      • Ground Floor, No. 73, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Johor
    • Seremban Store
      • Ground Floor, No. 135-1, Jalan Tun Dr. Ismail, 72000 Seremban, Negeri Sembilan
    • Melaka Store
      • No. 3, Ground Floor, Jalan Merdeka, Taman Melaka Raya, Melaka
    • Ipoh Store
      • S36, 2nd Floor, Ipoh Parade Mall, 105, Jalan Sultan Abdul Jalil, 30450 Ipoh, Perak
    • Sunway Pyramid Store
      • Lot F1.26, 1st Floor, Sunway Pyramid, No. 3, Jalan Pjs 11/15, Bandar Sunway, 46150 Petaling Jaya, Selangor
    • Bukit Tinggi, Klang Store
      • B-G-10, Ground Floor, Bbt One, Lebuh Batu Nilam 2, Bandar Bukit Tinggi, 41200 Klang, Selangor
    • Kota Kinabalu Store
      • Unit 5/G6, Ground Floor,Api Api Centre, Jalan Centre Point, 88100 Kota Kinabalu, Sabah
    • Kuching Store
      • Lot 11880, Ground Floor, Blok 16, Jalan Tun Jugah, 93350 Kuching, Sarawak

 

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