Bachelor degree in Computer Science/Information Systems/Business Information Systems
General knowledge in working under UNIX and Windows environment. General knowledge in the functions of applications within the organization.
1 -2 years related working experience
岗位职责
Provide day-to-day User Provisioning services based on tickets assigned, and carry out the provisioning tasks according to SLA.
Carry out regular ID maintenance and review activities, specifically monthly dormant ID housekeeping, and half-yearly user access review (sanction review).
Maintain accurate and up-to-date documentation on user provisioning for the various applications and systems supported by the team.
Participate and contribute to activities related to ID provisioning such as BCP/DRP exercises, service improvement initiatives by Infra team/Service Desk team/Security team, IT security projects and operations.
Provide advice and guidance to users and teams from other departments on applications and systems ID-related matters.
Ability to resolve ID related issues and problems using documented procedures as well as past experience and judgments.
Collaborate with other parties such as Infra team and Application team to resolve ID and access related matters.
Improve, revise and amend existing process or procedure for better service provisioning.
Provide after office-hours standby during non-office hour.
好处
KWSP, SOCSO included
Min 14 annual leave per year, more for senior position.
We provide medical coverage. You may claim up to the limit of your position