- Jalan Pinang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Candidate must possess at least Diploma in any profession.
At least 3+ years of experience in Customer Success role or equivalent handling B2B customers.
Excellent communication and presentation skills
Good command in written & spoken English, Mandarin & Bahasa Malaysia
Good logical thinking, able to quickly understand customer problems and respond to them.
Responsibilities
Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
Introduce and demonstrate the system to customers such as account registration, job posting and etc
Responsible to escalate clients' issues to the sales team.
Support the Account Manager by continuously showcasing positive & professional work attitude
Benefits
MRL - RAJA CHULAN
0.4 km
MRT - CONLAY
0.5 km
MRT - BUKIT BINTANG
0.7 km
MRL - BUKIT BINTANG
0.7 km
LRT - KLCC
0.8 km
MRT - PERSIARAN KLCC
0.8 km
LRT - AMPANG PARK
1.1 km
MRT - AMPANG PARK
1.1 km
MRL - BUKIT NANAS
1.1 km
MRL - IMBI
1.1 km
MRT - TUN RAZAK EXCHANGE
1.3 km
LRT - KAMPUNG BARU
1.3 km
LRT - DANG WANGI
1.4 km
MRL - HANG TUAH
1.5 km
LRT - HANG TUAH
1.5 km
LRT - PLAZA RAKYAT
1.5 km
MRT - MERDEKA
1.7 km
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