Agensi Pekerjaan Allstaff Hiring! Full Time IT Support in Pulau Pinang, Earn up to MYR 2,900 - Ricebowl

- Minimum Diploma, Degree in Computer Science or equivalent

- Prior experience in tech support, desktop support, or a similar role

- Excellent written and verbal communication skills in English

- Responsible and able to work independently

- Fresh graduates are encouraged to apply

- Basic knowledge on Operating system such as Windows

- Handles any implementation of new software and hardware upgrades

- Maintain proper records of IT Asset Management

- Responsible for overall day-to-day computers, notebooks, printers, scanners, network, telephone and application support the Business continuity requirements

- Maintain ticket updates for all reported incidents to minimize customer downtime

- Excellent communication & problem solving skills

- Ability to work with minimal supervision in a dynamic environment and as a team player

- Proven analytical, troubleshooting and problem-solving skills

- To work on 12 hours shift including weekend and public holidays (weekly 2 days rest day)

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Annual Bonus
• Training Provided
• Medical Insurance