BP Plastics Holding Bhd Hiring! Full Time Customer Service Officer in Johor - Ricebowl

Candidate must possess at least Diploma in Business Studies.

Fluent in English.

Able to write, read and speak Mandarin (to liaise with Mandarin speaker customer).

Fast learner and able to work in fast paced environment.

Fresh graduates are welcome to apply.

Attend to customers enquiries and requirements.

Issue sales order/work order once orders confirm.

Liaise and coordinate with customer to ensure efficiency in order processing and timely delivery.

Liaise with production for machine capacity, capability, order delivery and urgent order.

Liaise with Account department for customer promised remittance / credit terms.

Liaise with third party for special requirement such as Third party Inspections and fumigation if needed.

Check, budget and ensure availability of accessories for production.

Attend to customer complaint.

Ensure all documents and records are maintained and up kept correctly and accurately.