SolveIT Consultant Hiring! Full Time Cantonese Speaking Customer Service Agent in WP Kuala Lumpur, Earn up to MYR 5,100 - Ricebowl

• Fresh graduates are encouraged to apply.

• Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential

• Possess good telephone etiquette with a smiley voice.

• Knowledge in handling basic computer (Microsoft Excel/Word etc).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritise and manage time effectively

• Social media savvy

Drop resume to +*************61

• To efficiently handle inbound and outbound customer call inquiries.

• To provide fast and timely solutions to all customer related problems.

• To ensure customer satisfaction by providing excellent Customer Services.

• To be constantly guided by company's service standards.

• Effectively manage large numbers of incoming calls

• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

Drop resume to +*************61

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Medical & Insurance Coverage
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
• Career Progression opportunities - you maybe able to get promotion easily.
• EPF
• SOCSO
• Medical and Hospitalisation Leave
• Annual Leave
• Medical Insurance
• Training Provided
• Annual Bonus
• Allowance Provided
• Performance Bonus