- Persiaran Puchong Jaya Selatan Puchong Selangor Malaysia 47170

工作地点
职位描述
任职资格
Job Description:
We are looking for a friendly and responsible Dental Clinic Front Desk Receptionist to join our team. The ideal candidate will be responsible for managing front desk operations, assisting patients, handling appointments, and ensuring a smooth clinic experience for all patients.
Job Requirements:
Minimum SPM or equivalent qualification.
Previous experience as a receptionist, customer service representative, or clinic assistant is an advantage.
Fresh graduates are welcome to apply.
Good communication and interpersonal skills.
Fluent in English and Bahasa Malaysia; Mandarin is compulsory.
Proficient in Microsoft Office and basic computer applications.
Well-organized, responsible, and able to multitask in a fast-paced environment.
Positive attitude with a pleasant personality and professional appearance.
Strong customer service mindset and problem-solving skills.
Able to work on weekends and public holidays according to the clinic roster.
Working Days:
6 Days per week
Working Hours:
10:00 AM - 7:00 PM
岗位职责
Welcome and assist patients in a friendly and professional manner.
Manage patient registrations, appointments, and rescheduling.
Handle phone calls, WhatsApp messages, emails, and patient enquiries promptly.
Maintain accurate patient records and update information in the clinic management system.
Handle billing, payment collection, and issue receipts.
Coordinate with dentists and clinical staff to ensure smooth daily operations.
Follow up with patients regarding appointments and treatment schedules.
Maintain a clean, organized, and welcoming reception area.
Assist with administrative tasks such as filing, data entry, and document preparation.
Provide excellent customer service and ensure a positive patient experience
好处
IOI PUCHONG JAYA
0.5 km
PUSAT BANDAR PUCHONG
1.2 km
重要安全守则
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