ITEA Technology (M) Hiring! Full Time Documentation Assistant in Johor, Earn up to MYR 3,500 - Ricebowl

Job Description:

We are looking for a proactive and organized Admin cum Customer Support Assistant to support our daily administrative operations, customer service, venue management, and training coordination. This role is ideal for someone who enjoys multitasking, communicating with customers, and ensuring smooth day-to-day business operations.

Job Requirements:

• Minimum requirement of SPM, Diploma, or Degree qualification in any related discipline.

• Fresh graduates are encouraged to apply for this position.

• Good working knowledge of Google Workspace (Docs, Sheets) and Microsoft Office.

• Strong organisational ability with effective multitasking and time management skills.

• Proactive and detail-conscious with the ability to work effectively in a high-pressure environment.

• Strong communication skills with a friendly, professional, and positive working attitude.

Job Responsibilities:

Administrative & Venue Management

• Handle venue rental enquiries, coordinate booking arrangements, and support related logistical requirements.

• Carry out administrative support tasks to maintain smooth workflow and effective daily operations.

• Ensure proper maintenance of filing systems and manage documentation records in an organised manner.

• Assist in monitoring office supply inventory and support purchasing activities as well as claim submissions.

Customer & Sales Support

• Respond to customer enquiries through phone calls and emails while providing professional assistance as the first contact point.

• Provide support to customers regarding software-related enquiries and assist with basic technical matters.

• Maintain customer follow-up records and share customer feedback with the relevant internal teams.

• Support sales and business development teams by assisting with operational and administrative requirements.

Training & HR Administration

• Coordinate training-related arrangements, including activity planning, participant registration, and venue preparation.

• Assist with HRD Corp (HRDF) training claim submissions and manage related communications.

• Manage and prioritise multiple tasks while ensuring all assigned responsibilities are completed within deadlines in a fast-paced working environment.

• EPF
• SOCSO
• EIS
• Medical allowance
• Annual company trip
• Lunch provided
• Annual leave and medical leave
• Rental close deal commission