ITEA Technology (M) Hiring! Full Time Admin Cum Customer Support Assistant in Johor, Earn up to MYR 3,500 - Ricebowl

Job Description:

We are looking for a proactive and organized Admin cum Customer Support Assistant to support our daily administrative operations, customer service, venue management, and training coordination. This role is ideal for someone who enjoys multitasking, communicating with customers, and ensuring smooth day-to-day business operations.

Job Requirements:

• Minimum SPM, Diploma, or Degree in any related field.

• Fresh graduates are encouraged to apply.

• Proficient in Google Workspace (Docs, Sheets) and Microsoft Office.

• Strong multitasking, organizational, and time management skills.

• Proactive, detail-oriented, and able to work under pressure.

• Good communication skills with a friendly and professional attitude.

Job Responsibilities:

Administrative & Venue Management

• Coordinate venue rental inquiries, scheduling, and logistical arrangements.

• Handle daily administrative tasks to ensure smooth business operations.

• Maintain and upkeep systematic filing and documentation.

• Monitor office supplies inventory and handle procurement and claim processes.

Customer & Sales Support

• Serve as the first point of contact for customers via phone and email.

• Assist customers with software-related inquiries and provide basic technical support.

• Follow up on customer status and relay feedback to the appropriate internal team.

• Provide operational support to the sales and business development teams.

Training & HR Administration

• Coordinate training activities, registrations, and venue setup.

• Manage HRD Corp (HRDF) training claim submissions and correspondence.

• Handle multiple tasks simultaneously while meeting deadlines in a fast-paced environment.

• EPF
• SOCSO
• EIS
• Medical allowance
• Annual company trip
• Lunch provided
• Annual leave and medical leave
• Rental close deal commission