Come Come Trading Hiring! Full Time E-commerce Operations Executive in WP Kuala Lumpur, Earn up to MYR 5,000 - Ricebowl

• Diploma or Bachelor's Degree in E-Commerce, Marketing, Business Administration, or a related field.
• Minimum 2 years of experience in e-commerce operations. Experience with self-operated online stores, instant commerce, grocery e-commerce, or major e-commerce platforms is highly preferred.
• Strong understanding of product operations, campaign operations, user growth, customer lifecycle management, and data-driven e-commerce strategies.
• Proficient in Microsoft Excel and data analysis tools, with the ability to interpret data and develop actionable improvement plans.
• Strong planning, execution, analytical thinking, and cross-functional communication skills.
• Self-motivated, responsible, proactive, and able to work effectively in a fast-paced environment.

• Experience managing a self-operated shopping App or Mini Program.
• Experience in grocery retail, fresh food, e-commerce, or instant delivery industries.
• Salary Range: RM 3,500 – RM 5,000 (based on working experience)
• Working day and working time: Monday – Saturday, 9am-6pm

• Location: Shamelin Business Park, Kuala Lumpur

What We Offer
• Statutory benefits including EPF, SOCSO, and EIS.
• Career development and advancement opportunities.
• A young, dynamic, and collaborative working environment.

• Manage the daily operations of the Come Come self-operated shopping App and execute the overall e-commerce operational strategy.
• Maintain product listings, category management, homepage merchandising, promotional landing pages, and campaign configurations.
• Plan, execute, and optimize marketing campaigns, including discounts, flash sales, coupons, membership promotions, seasonal campaigns, and festive promotions to increase user engagement and sales conversion.
• Analyze sales performance and customer behavior data to continuously optimize product assortment, homepage recommendations, merchandising strategies, and operational performance, customer retention, and repeat purchase rate.
• Collaborate closely with the Procurement, Warehouse, Customer Service, Logistics, and Technical teams to ensure smooth platform operations and an excellent customer experience.
• Coordinate new product launches and promotional campaigns to drive product visibility and develop best-selling products.
• Monitor industry trends, competitor activities, and market developments, and recommend strategies to enhance platform performance and competitiveness.
• Identify opportunities to improve user experience, operational efficiency, and business growth through data-driven decision-making.
• Prepare regular performance reports for Management.

• EPF
• SOCSO
• Training Provided