- Persiaran Barat Petaling Jaya Selangor Malaysia 46200

Working Location
Job Description
Requirements
Bachelor’s degree in IT/Biomedical or related.
3 years of actual technical execution (Server/VMware/Storage)
Must resolve issues independently without relying on vendors.
NO L1/L2 or Coordinators. Must have Layer 3 (root cause fix) capability.
Knowledge of DICOM/HL7/PACS is a plus.
Willing to travel and support after-hours.
Responsibilities
1. System Deployment & Integration:
Lead and support the installation and configuration of Synapse Enterprise Imaging systems, including PACS, VNA, and 3D modules, at customer sites.
Implement hardware infrastructure (servers, storage, networking) and software components, ensuring compatibility with HIS/RIS and other clinical systems.
Configure systems to meet healthcare data security, redundancy, and regulatory compliance standards (e.g., HIPAA, GDPR).
2. Technical Support & Maintenance:
Provide Tier 2/3 on-site and remote technical support during and post-deployment phases.
Perform preventive maintenance and health checks on systems to ensure optimal uptime.
Troubleshoot and resolve technical issues involving DICOM, HL7, network, and system performance.
3. Client Engagement & Customization:
Engage directly with clients to gather technical requirements and translate them into effective configurations and solutions.
Customize systems to meet clinical workflow and compliance needs based on site-specific requirements.
4. Documentation & Reporting:
Maintain accurate documentation of configurations, deployments, system changes, and support logs.
Contribute to internal knowledge bases, user guides, and support manuals.
Support technical reporting for compliance audits, project reviews, and service-level agreements.
5. Continuous Improvement & Learning:
Stay up to date on Fujifilm Synapse technologies, DICOM/HL7 standards, cybersecurity best practices, and healthcare informatics trends.
Participate in product and technical training sessions and support internal knowledge-sharing.
Benefits
Skills
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
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