Nala Manpower Management Hiring! Full Time E-commerce Support Assistant | E-commerce Support Executive in Johor, Earn up to MYR 4,000 - Ricebowl

SPM / Diploma or relevant certification in E-Commerce, Business Administrative, or any other related majors are preferred.

Preferable with 1 year of working experience in the related field is required for this position.

Proficient in using E-Commerce platforms and office productivity tools.

Proficiency in Mandarin and English (both spoken and written) will be an advantage.

5 working days, rest and off day might falls on weekday during online shopping campaign day.

Occasion overtime is required to clear urgent orders.

Strong problem-solving and analytical skills, with a keen eye for detail.

Adaptable and able to work well in a fast-paced environment and work under guidance.

Working day: 5 working days, rest and off day might falls on weekday during online shopping campaign day

Working hours 9am to 6pm

Working location: Bukit Indah, JB

Maintenance of Ecommerce database (pricing, description, specification, images)

Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out.

Prepare campaign launches & activations through new product images/inventory for uploading, price changes

Assist in Live sale preparation & after sale event/campaign summary report

Monitor stores arrangement for online orders

Order processing & info dissemination for fulfilment support

Manage timelines in terms of ecommerce site/product readiness in preparation for brand activities. (Market Place campaigns and In-house website tactical promotions/activations)

Good understanding of ecommerce process flow and customer expectations

Prepare and upload of images, descriptions, price and other product details for all launches in addition to monthly activations

Order fulfilment support, to allocate orders to various outlets with available inventory to support fulfilment

Other backend supports roles

Rotating support marketplace online chatting after normal working hour.

Monitoring retail gold price and keep update the selling price in every platform.

Planning and implement online Brands awareness campaign with other marketing activities.

Ensure all products upload and sync with full description within given time frame.

Image re-size required for marketplace platform

Any other tasks as assigned.