- Jalan Tanjung Indah Butterworth Pulau Pinang Malaysia 12300

Working Location
Job Description
Requirements
Responsibilities
Resolving customer queries through inbound calls, emails, and live chats
Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform
Following up with customers to ensure their issues are resolved
Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
Exposure to handling inbound calls, email, and chat support
Benefits
Skills
Important Information
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