Carsome Hiring! Full Time Specialist, HR Operations (Mobility & Employee Services) in Selangor - Ricebowl

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• 4-6 years of experience in relevant industries.

• Strong knowledge of Malaysia employment regulations, immigration requirements, and HR compliance practices.

• Strong stakeholder management skills with the ability to liaise with employees, hiring managers, government agencies, and external partners.

• Detail-oriented with strong organizational skills and the ability to manage multiple priorities while handling confidential employee information.

Mobility Responsibilities:

• Manage the full employment pass lifecycle, from initial application to renewal and cancellation, ensuring compliance with all relevant laws and regulations.

• Provide expert advice and guidance to hiring managers and employees on visa requirements, application procedures, and related immigration matters.

• Prepare and submit all necessary documentation for employment pass applications, renewals, and extensions, ensuring accuracy and completeness.

• Maintain meticulous records of all employment pass applications, approvals, and related correspondence.

• Liaise with government agencies, and other external stakeholders to expedite the processing of employment pass applications.

• Track application statuses and proactively identify and address potential delays or issues.

• Stay abreast of changes in immigration laws and regulations and update internal processes accordingly.

• Develop and maintain up-to-date internal procedures and documentation related to employment pass processing.

• Provide regular reporting on key metrics related to employment pass processing, including application processing times and success rates.

• Proactively identify and implement process improvements to streamline the employment pass process and enhance efficiency.

• Adhere to company policies and procedures, ensuring data privacy and security.

People Operations Responsibilities:

• Manage HR-related tickets and inquiries, providing timely resolutions and support.

• Process employee requests related to HR policies, benefits, and general HR-related matters.

• Maintain accurate and up-to-date employee records in the PCMS.

• Oversee the onboarding and offboarding processes within the PCMS for new joiners and resigning employees.

• Coordinate with various departments to ensure a smooth onboarding experience for new hires, including setting up necessary accounts, equipment, and access.

• Manage exit procedures for resigning employees, including conducting exit interviews and processing final settlements.

• Oversee the administration and maintenance of LHDN stamping, SOCSO claimable items, and employee profile records to ensure accuracy, compliance, and timely processing.

• Ensure all HR documentation such as Employee Profile, LHDN Stamping, SOCSO claimable item is complete, accurate, and compliant with legal and company standards.

• Assist in maintaining HR compliance with company policies and relevant regulations.

• Act as a point of contact for employees regarding HR-related questions or concerns.

• Provide support and guidance to employees on HR policies, procedures, and benefits.

• EPF
• SOCSO
• EIS
• Annual Leave
• Medical and Hospitalisation Leave